Monday, 5 March 2012

The Wesjet Care-antee!

The global recession had affected a lot of industries besides normal people and one of the most severely affected ones was the aviation industry. Westjet who had been a pioneer in so many ways in the airlines industry has managed to impress with their out of the box thinking yet again. The Westjet Care-antee policy was launched just as the recession started to show some signs of adieu.

The Care-antee policy of Westjet Airlines allows a customer to cancel his or her reservations within a day of the booking without any cancellation charge to pay. It offers free online check in and seat selection within 24 hours prior to departure. There are several other benefits such as transferring of credit files to near and dear ones without any fee, newer flights that would offer extra leg room and bin space than earlier, free snacks and refreshment and many more.

The philosophy of Westjet Airlines has always been that of a no compromise on services while a world of savings with their ticket prices. Westjet has certainly managed to stick to their founding vision and are well on their way to become the best airline in Canada undisputedly.

So what do you personally like the most about Westjet's Care-antee policy in comparison to other major airlines policies?


Watch this short video and then feel free to share your comments below! :)


2 comments:

  1. I think that West Jet is a great customer service inspired company! Your post shows that they acknowledge and care about their customers. Very good and informative post, I like the video too!

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  2. I absolutely agree with you on that one Natalie, I'm glad that you agree with me and found the information informative! Westjet has been recognized time over time again for their extraordinary customer service so i guess it's not a coincidence that they have been getting such a great feedback for a long time.

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