Tuesday, 6 March 2012

"Say it With a Smile!" - The Westjet Way of Doing Business


Most of the negative changes in air travel over the years have been due to the result of increased competition in the industry to meet the public demand for cheaper and more frequent flights. From this perspective, WestJet actually doesn't seem much better. Its flights are just as full and common conveniences offered by other airlines such as meals and entertainment are replaced with light snacks and a low-cost style of entertainment on WestJet flights.

However unlike other airlines WestJet has overcome this by recognizing that humour, a positive attitude and a focus on the customer are the secrets to make any experience enjoyable and this has been a proven KEY strategy to their success for many years.

WestJet simply intends to put the fun back into travel as stated by the CEO of Westjet Airlines himself, Clive Beddoe when he launched the company in 1996. His founding vision for Wesjet has consistently been to have flights with more casual flight attendants, more casual uniforms, exceptional service and a great smile on the face of every member of the Westjet team.


Did you find this topic interesting?
Please share your comments below! :)

4 comments:

  1. Yes the topic is very fascinating. I myself have never flown with WestJet but I do hear great things about them from my parents who have. I’ve only flown with air Canada and I don’t really like plane rides in general because they pop my ears bad and I just don’t feel great in the air. But reading this makes me defiantly want to experience west jets airlines they seem like they try and make it the best experience for us.

    ReplyDelete
  2. Its interesting to know about WestJet but I never got any chance to travel by WestJet by reading you blog I am excited to travel by WestJet.....

    ReplyDelete
  3. i have never traveled with WestJet before but from getting to know hat they are about i wouldn't mind traveling with them in the future.

    ReplyDelete
  4. Thanks for sharing your feedback everybody!

    I'm glad that you could find the information useful, and it's great to know that you guys now have a bit more knowledge in your back pocket regarding what Westjet is all about and how they like to treat customers.

    If you guys do indeed decide to flight with Westjet airlines in your future flights, now you can rest assured knowing that you will have a safe, convenient, relaxed and most importantly FUN flight to your desired destination and on your flight back home! :)

    ReplyDelete